1. What is Fadsignatorys?
Fadesignatorys is a fashion brand whose goal is to make every individual confident in their style by adorning them with fashion pieces such as wristwatches, bracelets and eye wears. We have been in operation since 2020 and have since dispatched over 3000 fashion pieces to our wonderful customers nationwide. Our goal is to ensure our customers are 100% satisfied with our products and we won't stop at providing you with fashion pieces that help you stand out wherever you find yourself. Welcome to Fad Signatory, Your Symbol of Status is Guaranteed.
2. Is there a Walk in Store?
Yes, there is. Opposite UBA Building, Idumagbo avenue, jankara market, Lagos island.
3. Do you serve my area?
Currently we are located at Idumagbo AVenue, Jankara Market, Lagos Island. But we deliver nationwide using our logistics partners. Thus, location is not a barrier.
4. What is the Duration of Delivery?
We deliver to you 24 Hours within Lagos & 48 hours Nationwide.
5. Do you deliver Internationally?
Yes, we partner with DHL & FedEx to run our international Deliveries.
6. Are your goods authentic?
Yes, they're authentic & all items are being tested before they move out for delivery.
7. Are there Warranty on your items?
CYes, there's 1 Year Warranty on all items.
8. Does Payment Validates Order?
Yes, Payment Validates Order. We partner with Flutter wave for faster payment, be sure that your money is safe and delivery will be made within 24 to 48Hours.
9. How do I check the status of my order?
You will get notified when your order is packed, order is on its way and has almost arrived. Remember to turn on your push notification in your phone settings. You can also go on “My Orders” section in the app to check live-time status.
10. How do I edit or cancel my order?
You can edit your order until the shopper starts picking your items. Go to “My Orders” section in the website and select the order you want to edit. Click on “Edit Order” to change one of the following:
- Add or remove items
- Change delivery slot
- Change payment method
- Change address
- Cancel order
11. How do I report a problem with my order?
You can contact us following the “Help” button on the website and select “Contact Us”. We respond very quickly!
12. How do I review my receipt?
You will receive an electronic receipt via e-mail after your order is delivered.
13. Who will deliver my order?
Your orders will be delivered by specially trained logistics experts.
14. I have many more questions for you!
Contact us using support@fadsignatorys.com